Most orders arrive within 6–14 business days after your order is placed. Since many of our hats are made to order, this timeframe includes production and shipping. You'll receive tracking information by email once your order is on the way.

Because many of our items are made to order, we don't accept returns or exchanges for choosing the wrong size, color, or design or for a change of mind. If your item arrives damaged, defective, or incorrect, please contact us so we can help.

Product photos may include mockups. Because of differences in hat materials, embroidery, screen displays, and production, colors and placement may vary slightly from what you see online.

Sizing and fit information can be found in each product description. Many of our hats have an adjustable closure.

Contact us as quickly as possible. Because orders may enter production soon after they're placed, changes or cancellations aren't always possible.

Please contact us and include your order number along with clear photos of the item and packaging. We'll help get it sorted out.

Use our Contact Us page and we'll be happy to help.